OsTicket is an open source ticket management tool to a arise a ticket form customer. Its a commercial tool. Now we are going to install OsTicket Tracking system in your Linux machine.
Download a latest version of OsTicket system Download
It is download a zip file, After that follow the below steps.
open a terminal run the below commands.
sudo apt-get update sudo apt-get install mysql-server-5.5 mysql-client-5.5 sudo apt-get install apache2 sudo apt-get install phpmyadmin sudo apt-get install unzip sudo apt-get install php5 php5-imap libapache2-mod-php5
this commands are recommended to configure the OsTicket system.
after that goto following below commands
cd /var/www/ mkdir osticket cd ~/Download/ unzip osTicket-vx.x.x.zip sudo cp -r osTicket-vx.x.x/ /var/www/osticket/ cd include/ sudo cp ost-sampleconfig.php ost-config.php sudo chmod 664 ost-config.php
open a web browser type the server ip[or]url name/osticket/
I hope you this blog is helpful for you 😀