February 2015 – VCTechBlog

OsTicket is an open source ticket management tool to a arise a ticket form customer. Its a commercial tool. Now we are going to install OsTicket Tracking system in your Linux machine.

Download a latest version of OsTicket system Download

It is download a zip file, After that follow the below steps.
open a terminal run the below commands.

sudo apt-get update
sudo apt-get install mysql-server-5.5 mysql-client-5.5
sudo apt-get install apache2
sudo apt-get install phpmyadmin
sudo apt-get install unzip
sudo apt-get install php5 php5-imap libapache2-mod-php5

this commands are recommended to configure the OsTicket system.

after that goto following below commands

cd /var/www/
mkdir osticket
cd ~/Download/
unzip osTicket-vx.x.x.zip
sudo cp -r osTicket-vx.x.x/ /var/www/osticket/
cd include/
sudo cp ost-sampleconfig.php ost-config.php
sudo chmod 664 ost-config.php

open a web browser type the server ip[or]url name/osticket/